Your website is an organic creature. That means it’s a living, breathing entity that demands fuel to stay in tip-top form. Alex Chris from Digital Marketing Pro says that “Updating is the core action of content marketing.”  Without content you can’t do much online. With good content, an agency can find a way to FINALLY stand out in our overcrowded marketplace.

Content is any information that conveys a certain point to the reader. It is quite possibly the most important element of your website. Content takes various forms—not always consisting of long form blog posts. It can also be whitepapers, case studies, videos or status updates. Regardless of what kinds of content you have on your site, you always need to be continually adding more content to your site.

The tricky part is determining how much content is enough. Is there a prerequisite amount you should be creating and putting up on a daily basis? Is there an amount that is considered too much?

As a general rule, we look for our agencies to be adding around 3,500 words per month. If you run just one blog post each week of the month, that means you need to write five short blogs at 700 words a piece.

So why 3,500? A few different reasons:

1. It’s an attainable number. Most of our agencies are busy producing for their clients. Internal marketing and blogging tends to get pushed to the side. Creating one post a week, at 700 words each, is something that can be spread across a team of people, and does not overextend one person. Having multiple writers keeps ideas fresh. It lessens the burden on individuals, and gives professional development opportunities to younger employees. Not every post has to be from the President!
2. SEO Ranking. Google loves fresh content. Google indexes frequently, so a site that updates 2-3 times a week is part of the Google annexing. This is helpful if your aim is to improve your SEO rank. The addition of continuous content also means more keywords. This increases the chances for you to grow your web traffic, and most importantly leads!
3. Consistent thought leadership content in the form of whitepapers or blogs gives your New Business Director built-in marketing materials to share with prospective clients before, during, or after phone calls. These pieces, while great for SEO, are fantastic calls to action for other marketing initiatives. That will drive new conversations for your New Business team.

With 3,500 being such an attainable number (5 blog posts a month), why do most fail to hit this? Why are there empty blogs across agencies all over the U.S.? Simple:  Most agencies lack a structured process around getting this content created. Our suggestion, create a small team to lead the initiative. This team can set non-negotiable due dates for when each blog is due. If everyone is clear on their responsibilities and the team’s goals, it becomes much more difficult to miss a due date. Nobody wants to be responsible for the team missing a goal.

Last note: All these words do not have to be in the form of short blog posts. Many agencies love creating whitepapers, which can be a fantastic lead generator on any website. My only word of caution – be careful of biting off more than you can chew. Remember the old adage: how do you eat an elephant? One bite at a time. Sometimes a whitepaper can be a big bite. It might choke your other content efforts if you do not have a consistent process in place before you start that project. The extra research, time and effort that goes into one can be worth it from a lead standpoint. It just needs to be carefully planned around other short form content as well.

The last thing any of our agencies want is to have an empty website. By adding 3,500 words each month, you are taking the time each month to sit down and educate your prospects on what your team believes. This will fundamentally change your conversations with prospects. You’ll go from you telling a prospect about your services, to having a conversation about their needs. But that is another blog post in and of itself (and I’m already over my 700 words)

Agencies might go about generating new business differently than large ad sales teams, but it doesn’t mean they can’t take advantage of great sales techniques through marketing automation.

Any successful new business strategy starts with knowing who your target audience is. As an agency you’ve likely already homed in on your unique value proposition and are ready to start engaging with prospective clients.
A critical piece many agency new business professionals miss out on is making sure they have a broad enough target audience to sell and market to. We find that [twittee tweet=”Fuel your #marketing and #sales efforts with a targeted AND substantial audience.  via @AgencySquared” content=”the key to fueling your marketing and sales efforts is an effective, targeted AND substantial audience.” ]  

When working with our clients, we’re often asked, “How many prospect records do I need?” To get the most from your outreach, we recommend a minimum of 3,000 with the goal of having 5,000 that you can continuously engage with.
Those numbers might seem like a lot but keep in mind there are tools to help you build out your prospecting database. In fact, many of your agency peers are likely using one. According to the 2016 Mirren/RSW Mirren New Business Tools Report, 9% more agency executives are investing in list building tools (compared to 2014) to help grow their new business. Our clients typically use Winmo, however there are other resources like Hoovers, Data.com and LinkedIn to help you create hyper-targeted data sets.

The importance of audience segmentation.

As you continue to grow your prospecting audience, segmenting the data into relevant batches is very important. We often segment prospects into these three groups to help us prioritize outreach and customize content:

1) Right to Win
Right to Win clients are those that are a perfect fit for our solutions. We set parameters for what a perfect client is for our agency: what issues they have, where they are and what they specialize in. If they fit those criteria, then they HAVE to be working with us.

2) Great Fit
This will be your biggest group of prospects. They have a problem we can solve, but may fall outside our parameters on a few criteria here or there. Maybe they are a bit outside of our typical region, or they’re an industry we do not normally operate within. They still have a problem we can solve however, and that means we want to talk to them.

3) Stretch
This is may be the smallest group, as they are more of ‘passion projects’ from the team – or the ‘great white whales’ that would be incredible to land. They are probably not worth committing the majority of your new business time to chasing, but landing one could make a huge difference in morale or revenue
Keep in mind this is just one way to segment your data. Every agency has a different strategy, and how you go about slicing your sales intelligence might be very different. Some find that the easiest way to group prospects is simply by industry vertical, while others choose to base their groupings off of job titles. Taking the time to think through who you want to be working with, and more importantly, what your prospects care about, will help you determine just how your agency should be dividing your prospect target list.

Yes – broadening your audience might seem like a lot of extra work, but the payoff is well worth it. By getting your message in front of more prospects that have a need for your services, you’re more likely entice qualified conversations with the brands you want to do business with.
Go ahead, the odds are in your favor.

In today’s competitive business environment, turning prospects into leads requires a strategic and proactive approach. Educating potential customers on how your products or services can solve their problems is essential, but starting a sales content process can be a challenge for many teams. We recommend focusing on three key areas to get a sales enablement content strategy started: Audience, Content, and Execution.

Start with your audience in mind. 

The first step is to identify your target audience. To do so, you need to ask the right questions that enable you to define your “right to win” clients. These are the prospects that your team is best positioned to provide the best possible service. Once you have identified your right to win clients, you can expand your list to include additional targets that are slightly outside of your perfect right to win group. To create a realistic and appropriately sized group of contacts to approach, you should consider factors such as:

• In which areas does your agency generate the most profit?
• With whom are you currently communicating?
• What kind of business do you choose to walk away from?
• Which brands align with your agency and should be your clients?
• What areas are the most interesting to your team and align with their passions?

By asking these questions, you can determine who your audience is in a specific, lead-driven way.

Create sales content with intent. 

Content is a critical element of new business success. To advance your sales content strategy, you must provide content that your audience wants to consume and share online. When creating your sales enablement content strategy, it is crucial to start slow and avoid overextending yourself. To determine what content should live on your editorial calendar, consider questions such as:

• What is the purpose of your agency’s existence? (less about what and how)
• What is the one thing your agency does better than any other?
• What are the benefits of working with your agency?
• What type of work is beyond your agency’s scope? (this will help you drive more qualified conversations)
• What are the business problems that you solve for the identified prospect categories?

By creating sales content that is relevant to your audience’s needs, you can aid your prospects in determining why they should work with you over another partner. 

Make a sales content plan that is achievable. 

To achieve your new business goals, you must have a well-defined plan that is consistently repeatable and includes well-defined goals, measurements, and activities. Your plan should involve everyone in the new business process, from sales and marketing to management. During the execution phase, consider these questions:

• Which members of the in-house team will be fulfilling each role in the sales/marketing process?
• What technologies are currently in place?
• In what way do we want to approach new prospects?
• How have we approached prospects in the past, and what methods have worked best?
• Who has typically been the most receptive to our messaging?

A critical part of execution is leveraging the content you have created and the process your sales and marketing team uses to drive 1-1 sales conversations. By using your content to engage with prospects more often, you can increase your chances of winning clients.

To turn prospects into leads you must identify your target audience, create relevant sales enablement content, and have a well-defined plan in place. By focusing on these three key areas, you can support a proactive approach to new business and increase your chances of winning more business with your most sought-after clients.

In the digital world in which we now live, marketing automation is perhaps the most important way to both streamline your operations and increase the effectiveness of your campaigns. According to HubSpot, the types of nurtured leads generated by marketing automation make 47% larger purchases than those who were not. More than that, a full 91% of marketers believe that their use of marketing automation is “very important” to the overall success of ALL of their efforts according to Marketo.

Making the decision to move to marketing automation isn’t as easy as flipping a light switch, however. It will take a great deal of time, effort and preparation to build the foundation necessary for your marketing automation efforts to thrive.

Break Up That Sales Funnel

If marketing automation is one of the best ways to guide your leads from one end of the sales funnel to the other, it stands to reason that the first step towards preparing yourself for this shift involves defining all stages of your sales funnel. What shape does initial contact with your lead take? After how long do you begin to deepen your relationship, investigating suitability? What is your value proposal to continue to nurture your lead over time? What does your follow up look like? These are all important questions that you need to answer as early in the process as possible.

Getting to Know Your Target Audience

If you don’t truly understand the people you’re marketing to, how can you ever expect to give them what they want or even speak their language? Who are these people? What problem do they have in their lives that only you can solve? What specific features of the product or service that you’re offering are going to attract their interest the most? What might get in the way of a sale? What are they worried about? What other products and services do they like to spend money on?

The answers to all of these questions will not only help you craft more compelling marketing materials, they’ll help provide a true focus for your efforts to guarantee the highest level of effectiveness at all times.

Match the Right Content to the Right Stages

Once you’ve made a list of all the various types of content that will appeal to your target audience (including blog posts, reports, how-to manuals, whitepapers, case studies and more), AND you’ve spent time creating the type of high value content you know they’re looking for, the next thing to do is make sure you’re getting the right content into the hands of the right person at that oh-so-perfect moment.

To do this, you’ll need to identify a few key things. Which of the pieces of content you’ve created will be valuable enough to your target audience that they’ll be willing to exchange their content information for it? What content is more practical and actionable in nature and, as a result, will be ideal for helping to guide them farther down the sales funnel? Most importantly, which of this content do you have and which do you have to create from scratch?

Once you answer all of these questions as they relate to not only your product or service but the unique audience you’re trying to attract, you’ll find that you’re more than prepared for the benefits that marketing automation brings to the table.

Looking to make the shift to marketing automation? AgencySquared works alongside your team to answer all of the above, making sure that you’re prepared to optimize your efforts and see results. Get a complimentary consultation.

 

Are you not seeing the leads you need from your email marketing campaigns? You could be using email the wrong way. This powerful tool can produce results, but following best practices is key. Here are some of the top proven practices heading into 2016, and how they can help your business grow!

 1. Collect More Email Addresses

It’s time for easy math: The more email addresses you collect, the more leads you can obtain. As a marketer you should be generating fresh, new email contacts regularly. Your contacts’ email addresses may become stale over time as contacts move jobs, opt-out of your email campaigns or abandon old email addresses. As a result, there are many ways for companies to increase their email leads, simply by encouraging more customers to sign up for email messages, promoting a contest or sweepstakes online, creating newsletter-only deals, or offer a birthday club to give something away on their special day.

The most useful tool in accomplishing this is to develop an automatic CTA (call to action) which appears to all website visitors. This simple pop-up form needs to be easy to understand, quick to complete, and rewarding to use.  

2. Offer Value in Exchange for CTAs

We mentioned that a call to action should be “rewarding to use” and its important to understand the value of this tactic for both CTAs and the emails you send to your customer list. People don’t like to give away their email addresses in exchange for nothing, so offer regular rewards for viewing emails and collecting lead opportunities. A classic example is sending an email with a unique link to download a discount code for a product purchase. Without that email, the consumer doesn’t get the discount. This confirms early on the value of signing up and reading emails from your brand. It opens the door for more effective conversions down the road. Also, remember to clearly show the value offered in your email headlines!

 3. Don’t Go Too Hot – or Too Cold

How many emails do you send out to customers each week? Send out too many, and customers will block your emails or leave them to languish in the “promotion” section of the email client that no one ever visits. Send out too few, and consumers will trash your emails because they don’t even recognize them when they do show up. The middle ground is important to find here. Studies indicate that one email per week is around the best rate to avoid the pitfalls.

 4. Format for Mobile and Easy Consumption

If customers can’t read your email, they won’t. If they have to go to extra effort to read your email, they won’t. Due to more and more consumers accessing email via mobile devices, it’s vital that you optimize your messages, make them responsive for mobile devices, and make them very easy to read (avoid that dreaded newsletter format if you possibly can). Ensure that your calls to action appear early in the email, are large, invoke your logo colors, and whisk consumers away to better content.

5. Personalize and Automate

We know that these are both popular buzzwords, but they are also revolutionizing email campaigns. Personalization taps into customer data about recent purchases and viewed products to make customized recommendations and offer unique deals to past customers – results that guarantee a higher number of successful repeat sales. Automation helps save a lot of time and makes sure that customers get emails when they are supposed – right after signing up, after making purchases, when the company has important news, and so on.

Remember, the best email campaigns take advantage of the strengths you already have; When in doubt, consider what already engages your customers and wins their loyalty. With the right timing and format, those things will work through email channels, too! For any additional questions or a look at the latest ways email marketing can help your business, visit AgencySquared.com

Keeping your business top-of-mind to current and prospective clients is a very repetitive job, but with marketing automation, much of the repetitive nature of the business can be replaced by software.

While it is true that marketing automation is extremely helpful and makes the job easier, it isn’t going to replace the need for human outreach, nor will it miraculously take the place of marketing specialists.  People will still need to generate leads and maintain prospecting lists.  Purchasing lists of contacts might seem like a great idea at the time, but simply purchasing cold lists and sending them one-size-fits-all mailings or emails, is likely not going to produce much revenue, let alone long-term revenue.  Automation will not and cannot take the place of cultivating relationships with potential clients.

Becoming too dependent on marketing automation can actually kill your business in the long run, so the key to being successful with marketing automation is to understand its purpose fully and utilize its tools in an intelligent, efficient way.  

Marketing automation was designed to streamline lead generation, lead scoring and lead nurturing across a customer’s lifecycle. It is a huge part of being able to create a repeatable process that keeps business development efforts running regardless of what’s going on within the agency.

So, how does this automation ensure that activity is constant within your business development process? Here’s a look at what you can expect from a successful marketing automation program:

• Capturing relevant data completed from online forms while compiling them into its own list
• Creating a variety of lists based upon your specified demographics and prospective profiles
• Nurturing your leads that have been to your website and have shown interest in your services or products
• Extending customer relationships and engagement throughout the cycle

Marketing automation can be highly successful if you use it properly.  Whether you are already generating quality leads and have a solid procedure in place to follow up with them, or your pipeline is currently dry, marketing automation could be helpful for you.  

It is essential to remember that automation marketing, just like any other tool you’d use for your business, is not a cure-all solution.  Additionally, you can’t implement it and forget it.  In order for the automation to be effective it needs to be maintained, monitored, and evaluated periodically to determine it’s effectiveness and if your business is getting an acceptable return on the investment.

Ready to start driving more qualified leads for your business? Contact us for a free demonstration or call us at 404-564-2429.

 

With the rise of social media, it’s easy to assume that email marketing is going the way of the dodo. However, nothing could be further from the truth. The fact is that people still use and rely on email for many things, so it continues to be a valuable and effective way to reach out to them. Email campaigns are inexpensive, so the ROI is often considerable. The trick, however, is handling them properly and having specific objectives in mind. Pick up a few helpful tips to build email campaigns that help your business grow.

Know How to Write Effective Emails

Before considering anything else, make sure you know how to create effective emails. First, the headline must be attention-grabbing, or it will get lost in the shuffle. Use A/B testing to see which subject headlines work well and which fall flat. Include plenty of graphics and links in your email to keep readers engaged, and send them at the right time of day. Finally, always include at least one strong call-to-action in your emails so readers know how to proceed.

Remind People of Your Brand

In today’s fast-paced digital world, it’s easier than ever for brands to get lost in the shuffle. Email marketing is an effective way to keep a brand top of mind. As long as the messages are low-key, they can remind consumers about a brand and prompt them to turn to the brand when they need a product or service. Birthday messages, holiday greetings and company newsletters are great examples of gentle reminders that you can send.

Build Lasting Relationships

Through effective email marketing, you can take a single purchase and turn it into a lasting relationship. Reaching out regularly through email shows consumers that they matter. After a customer establishes an account–even if they don’t buy anything–a welcome email is a great way to forge a bond. Later, reorder emails and “we miss you” emails can help sustain the relationship, increasing the odds of additional conversions.

Establish Authority

Email marketing also allows brands to establish and demonstrate their authority. Occasionally sending useful, informative messages is an excellent way to reach out without being abrasive or intrusive. Things like product showcases that include special tips or instructions and industry news help to spark conversation. When they’re well-written, they may even be shared, expanding the reach of your marketing even further.

Learn More About Your Prospects

Finally, email marketing gives brands an opportunity to learn more about their prospects, existing customers and leads. Through special technology, it’s possible to see how people react to emails and to track how they proceed from there. This provides valuable insight into how a consumer’s mind works and can enhance the marketing process in a big way.

Ditching email marketing for a purely online or social media approach is a mistake. It may not be hip or trendy, but email marketing is still one of the best ways to grow a business–as long as it’s performed correctly.

Despite the proliferation of channels available these days, email marketing campaigns remain a consistently reliable method to secure leads and gain new customer data (particular in the B2B world). The key is sculpting emails with clear goals in mind that get results from customers with very little attention to give: Try out these methods for sending out lead-friendly emails even in trying circumstances.

Include Your Branding Colors and Designs

A plan text email, no matter how professional your fonts are, won’t attract much interest. You need an email template that makes the email look attractive – like a page straight from your site. Make sure that you use your logo and brand colors somewhere inside the email. They don’t have to overpower your message, but they should be visible. This reminds customers (even subconsciously) where the email is from, and when creating new leads it helps link the email to the rest of the sales funnel.

Calls to Action

An email sent without a call to action is essentially a wasted effort. It may help with brand engagement, but how will you know? A CTA turns the email from a shot in the dark to content with a purpose – and with an excellent way to measures its efficacy. The CTA doesn’t need to be complicated and certainly doesn’t need to result in a sale: Many effective CTAs in emails simply ask viewers to download a report, fill out survey, or visit a product page. Remember, to create a lead you need to take the reader to the next step.

Targeting and Personalization

Targeting is more difficult when focusing purely on lead generation. After all, customer data on leads tends to be thin, which makes targeting with specific products or services challenging. However, more general targeting is possible and advisable: Good lead management provides a number of details about the type of person you are trying to reach. Use your customer personas and demographics information to personalize emails as much as possible by identifying unique needs and offering specific solutions.

Centered Idea

Don’t try to say too much in lead generation emails. If necessary, use newsletters for that kind of thing. Keep the email focused on a single idea or value offering. If you look at the more impressive email marketing campaigns, you’ll notice that (in addition to following some of our previous advice) they all limit themselves to very simple ideas – a new tool to try, a new deal, a press release, etc. Emulate this method.

Something New

Try to give leads something they haven’t heard before. Remember, they will be getting marketing emails every day, filled with promises and deals and “Do you have a problem with this?” messages. Avoid getting lost in the clutter by crafting more innovative subject lines and introductions that show clearly what sets your company apart. If this is problematic, then you need to do some competitor analysis first.

Sales Reward

Promise something to really win a lead’s interest. Use a special code or link to provide a discount that only the email recipient can access: This is a great way to get people involved in the email and lead them straight to your call to action.

Let me guess, during your agency’s annual planning meeting the decision was made to increase your business development efforts? You all decided that this is the year that you grow 15 percent and win four new AOR clients.

Now, you are all going to chip in a certain percentage of your time every day to reach out to new prospects and begin working those networks. And for the first month there’s momentum. Conversations are had and then Jim from Account Management has a breakthrough with a college buddy who runs marketing for a big brand and they want you to pitch.

Awesome! All of your team’s focus switches to pitch-mode 100 percent of the time. You stop that new business momentum that you were beginning to build because you don’t have time to pitch, manage clients and try to win new business. Clients take precedent.

Two months later, that momentum for new business still hasn’t caught back up because all your time as has been focused on current clients. But it doesn’t have to be like that.

Marketing automation is a huge part of being able to create a repeatable process that keeps business development efforts running regardless of what’s going on within the agency.

Our goal with agencies we work with is to change the business development process from hills of high activity and valleys of low activity to a constant rising line of proactive business development.

So how does marketing automation ensure that constant activity in your business development process?

1. Automates time intensive processes

When you sit down to begin creating a process, immediately look for areas in your agency’s current process that are impersonal and take a large amount of time.

With a good automation system, things like introduction emails to large groups, social media posts and web visitor follow-up are items that you can still give a personal feel to, while doing mass outreach at the same time.

2. Creates a standard process

Having a true process that essentially runs itself allows multiple people to work on new business development at any given time. This means that even when the Biz Dev Director is out, the system can keep running and driving profitable conversations to your agency principals.

No matter who is posting or emailing, you can be sure that the agency’s preferred voice and message is consistently being delivered to your prospects.

3. Gives a clearer picture of a prospect’s total activity

When you are evaluating a prospect’s activity, marketing automation programs allow you to go beyond the typical “Did they open and click on an email?”

Instead, you can really dig in and start tracking all of their activity across multiple campaigns and on your website. This allows your program to intelligently customize what messaging prospects should be receiving, while saving you time throughout the process.

4. Allows you to broaden your reach to more prospects, while staying hyper-targeted

We often see agencies fall into the trap of trying to work off of ultra-targeted lists. This really reduces the pool of total prospects. It also reduces their ability to reach more prospects while increasing awareness for the agency.

Marketing automation allows you to retain these very targeted prospect lists and serve custom messaging, while still reaching out to a broader audience.

At the end of the day, your agency’s goal is to win more business. Marketing automation can help make your new business process more effective and efficient when it comes to reaching larger audiences.

This means that you can have more intelligent conversations with more prospects in order to win more!